English · A2 · Vocabulary · 3–5 min
Eight hotel choices: check in, clarify your booking, solve a problem, and check out.
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My booking is in the name Lee.
‘I have a reservation’ tells the receptionist you have already booked; it does not ask for a new room.
Say thisI have a reservation under Lee.
MeaningMy booking is in the name Lee.
When to use itStart the conversation naturally.
Say thisIs breakfast included?
MeaningAsk if breakfast is part of the booking.
When to use itAdd the detail the other person needs.
Say thisWhat time is check-out?
MeaningAsk when you must leave the room.
When to use itFinish with a clear, polite line.
| Say this | Meaning | When to use it |
|---|---|---|
| I have a reservation under Lee. | My booking is in the name Lee. | Start the conversation naturally. |
| Is breakfast included? | Ask if breakfast is part of the booking. | Add the detail the other person needs. |
| What time is check-out? | Ask when you must leave the room. | Finish with a clear, polite line. |
Give your booking name, ask about breakfast, and check the room time. Keep each question short at a busy desk.
I have a reservation under Lee.
My booking is in the name Lee.
Start the conversation naturally.
Is breakfast included?
Ask if breakfast is part of the booking.
Add the detail the other person needs.
What time is check-out?
Ask when you must leave the room.
Finish with a clear, polite line.